Shipping Policy

Processing time

Prints ship within 3 to 5 business days of the order.

Original paintings ship within 7 to 10 business days. Each original is packed individually, and larger or gold leaf pieces take longer to crate safely.

Processing time is separate from transit time. Business days are Monday through Friday and exclude major US holidays. Orders placed on a weekend or holiday begin processing the next business day.

Shipping rates and transit time

Free shipping on all orders within the US and Canada.

International shipping is calculated at checkout. Some larger originals have shipping restrictions to certain countries; if a piece cannot ship to your address, you will be notified before the order is charged.

Transit time depends on destination and carrier and is separate from processing time. A tracking number is sent by email once an order ships.

Packaging

Prints ship in flat rigid mailers to protect against bending. Original paintings are wrapped, boxed, and cushioned to the size and weight of the piece. Each original ships with its Certificate of Authenticity.

International orders

International orders may be subject to customs fees, import duties, or taxes charged by the destination country. These are the buyer's responsibility and are not included in the shipping cost.

Damaged or lost shipments

Please inspect your package when it arrives. If an item is damaged, email info@ritairvin.com within 48 hours whenever possible. Include your order number and photographs of the item, shipping box, packaging, and label. Keep all packaging until the claim is resolved.

If a package appears lost in transit, contact info@ritairvin.com. Rita Irvin Fine Art will open a claim with the carrier. If the carrier confirms the shipment is lost, you will receive a full refund or, when available, a replacement at no additional charge.

Questions

Contact info@ritairvin.com with any shipping question before ordering, including size or destination restrictions on a specific piece.